We want you to be happy with your JoshFit purchase.
Because JoshFit Shop apparel is made to order, returns and exchanges may be limited. Please contact us before sending anything back so we can determine the appropriate resolution for your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or contains the wrong item, please contact JoshFit as soon as possible.
Please include:
- Your order number
- A description of the issue
- Photos showing the problem
- Photos of the packaging when appropriate
We will work with our fulfillment partner to determine the appropriate replacement or resolution.
Returns
Because products are made specifically when an order is placed, we generally cannot accept returns simply because a customer changes their mind, selects the wrong size, or no longer wants the product.
Please carefully review product descriptions, sizing information, colors, and other product details before placing your order.
Refunds
If a refund is approved, it will generally be issued to the original payment method.
Refund timing may depend on your payment provider.
Contact Us
For questions regarding returns, damaged products, or refunds, please contact:
Please include your order number so we can assist you as quickly as possible.